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PRIVACY POLICY

(1) Name and contact details of the person responsible

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This data protection information applies to data processing by:

 

Recycling.dog GmbH

 

represented by

 

Recycling.dog GmbH

 

Wolfener Strasse 32-34,

 

12681 Berlin, Germany

 

Telephone +49 30 28861182

 

Email: hello@recycling.dog


 

Registration number in the local commercial register: HRB 201154 B

 

Sales tax identification number: VAT DE320618485


 

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2. Collection and storage of personal data and the type and purpose of their use
a) When visiting the website

When visiting our websitehttps://www.recycling.dog/information is automatically sent to the server on our website by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:
 

  • IP address of the requesting computer,

  • date and time of access,

  • name and URL of the retrieved file,

  • Website from which access is made (referrer URL),

  • Browser used and, if applicable, the operating system of your computer and the name of your access provider.

The data mentioned are processed by us for the following purposes:
 

  • Ensuring a smooth connection establishment of the website,

  • Ensuring comfortable use of our website,

  • Evaluation of system security and stability as well

  • for other administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations in Sections 4 and 5 of this data protection declaration.

b) When using the contact form, the New Customer Form, the RMA Form, the Switch Request Form, the Router Request Form, the New Vendor Form, the Sell to us Form, the RMA Form and the Route Planner

If you have any questions, we offer you the opportunity to contact us via a contact form provided on the website. It is necessary to provide a valid e-mail address and telephone number so that we know who sent the request and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after the request you have made has been dealt with.

We also offer the option of contacting us using the New Customer Form, RMA Form, Switch Request Form and Router Request Form.

When using the New Customer Form, it is necessary to provide a name, address, telephone number, e-mail address and website so that we know who sent the request and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

When using the RMA Request Form, it is necessary to provide a name, a contact person, a telephone number, a fax number so that we know who the request came from and to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

When using the Switch Configurations Request Form, it is necessary to provide a name, a telephone number, a preferred messenger, an account or messenger UID, a switch model, a host name, an NTP server, a time zone, a domain, a DNS server so that we know who sent the request and to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

When using the Router Configurations Request Form, it is necessary to provide a name, an e-mail address, a preferred messenger, an account or messenger UID, a router model, a host name, a time zone, a domain, a DNS server so that we know , who sent the request and to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

When using the New Vendor Form, it is necessary to provide a name, an address, a telephone number and an e-mail address so that we know who the request came from and to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

When using the Sell to us form, it is necessary to provide a first and last name, the company name, an address, a telephone number, an e-mail address and what is to be sold so that we know who the request came from and to be able to answer them. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

When using the RMA Request Form, it is necessary to provide a company name, contact person (name), a telephone number, a fax number, an e-mail address so that we know who sent the request and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the form will be automatically deleted after the request you have made has been dealt with.

If you would like to use our route planner, for example to plan your way to us, you must enter your starting point and destination. This data is processed by Google Inc.'s Google Maps map service. By using Google Maps, information about your use (in particular the IP address of your computer) can be transmitted to a Google Inc. server in the USA and stored there. The processing of personal data using technically necessary cookies and your IP address is based on the legal basis of Article 6 Paragraph 1 Sentence 1 lit. f GDPR. We have no influence on the further processing of data by Google Inc. Please also read the terms of use in the Google Maps map if you wish to use the service. If you do not agree to the data processing by Google Inc., please refrain from using the map or deactivate the Java Script function in your browser to only get a limited view.


If you have any questions, we offer you the opportunity to contact us via our e-mail address.


The data processing takes place upon your request and registration and is necessary according to Art. 6 Para. 1 S. 1 lit. b DSGVO for the stated purposes for the appropriate processing of the order and for the mutual fulfillment of obligations from the contract.

The personal data collected by us for the assignment will be stored until the end of the statutory retention period (10 years after the end of the calendar year in which the contract was terminated) and then deleted, unless we are required to do so in accordance with Article 6 Para. 1 S 1 lit. c GDPR due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) for a longer storage or you are in a longer storage according to article 6 paragraph 1 sentence 1 lit. a GDPR have consented.

3. Sharing of Data
Your personal data will not be transmitted to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:
 

  • you have given your express consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR,

  • the transfer according to Article 6 paragraph 1 sentence 1 lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,

  • in the event that there is a legal obligation for the transfer according to Art. 6 Para. 1 S. 1 lit

  • this is legally permissible and required for the processing of contractual relationships with you in accordance with Article 6 (1) sentence 1 lit. b GDPR.

 

4.Cookies

We use cookies on our site. These are small files that your browser creates automatically and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not damage your end device and do not contain viruses, Trojans or other malware.

Information is stored in the cookie that arises in connection with the specific end device used. However, this does not mean that we are immediately informed of your identity.

On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specific period of time. If you visit our site again to make use of our services, it will automatically be recognized that you have already been with us and what inputs and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see Section 5). These cookies enable us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are required for the stated purposes to protect our legitimate interests and those of third parties in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or that a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

5. Analysis tools and PayPal payment method


The tracking measures listed below and used by us are carried out on the basis of Article 6 (1) sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc.(https://www.google.de/intl/de/about/)(1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see Section 4) are used. The information generated by the cookie about your use of this website such as
 

  • browser type/version,

  • operating system used,

  • referrer URL (the previously visited page),

  • host name of the accessing computer (IP address),

  • time of server request,

are transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking).

You can prevent the installation of cookies by setting the browser software accordingly; we would like to point out to you however that in this case not all functions of this website can be used in full.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on(https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie will be set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help(https://support.google.com/analytics/answer/6004245?hl=de).

b) Data protection regulations for PayPal as a payment method

The person responsible for processing has integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also assumes trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the person concerned selects "PayPal" as the payment option during the ordering process in our online shop, the data of the person concerned is automatically transmitted to PayPal. By selecting this payment option, the person concerned consents to the transmission of personal data required for payment processing.

The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data required for payment processing. Personal data related to the respective order are also required to process the purchase contract.

The transmission of the data is intended for payment processing and fraud prevention. The person responsible for processing will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the person responsible for processing may be transmitted by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness.

PayPal may pass on the personal data to affiliated companies and service providers or subcontractors insofar as this is necessary to fulfill the contractual obligations or the data is to be processed in the order.

The data subject has the option of withdrawing their consent to the handling of personal data from PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

PayPal's applicable data protection regulations can be found athttps://www.paypal.com/de/webapps/mpp/ua/privacy-f...be retrieved.

6. Social Media Plugins and Jivochat
We use social plugins from the social network Facebook on our website on the basis of Article 6 Paragraph 1 Sentence 1 lit. f GDPR in order to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation is to be guaranteed by their respective providers. We integrate these plug-ins using the so-called two-click method in order to provide the best possible protection for visitors to our website.

a) Facebook

Social media plugins from Facebook are used on our website to make their use more personal. For this we use the "LIKE" or "SHARE" button. This is an offer from Facebook.

If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website.

By integrating the plugin, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can directly assign your visit to our website to your Facebook account. If you interact with the plugins, for example by pressing the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook can use this information for advertising, market research and needs-based design of the Facebook pages. For this purpose, usage, interest and relationship profiles are created by Facebook, e.g. B. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of Facebook.

If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in the data protection information(https://www.facebook.com/about/privacy/) from Facebook.

b) Jivochat

In our live chat you have the opportunity to get in touch with our employees directly in the form of a real-time chat. In order to be able to use the chat, no personal data is required. Your IP address will be anonymized in accordance with legal requirements. The chat history is saved and evaluated anonymously. In order to provide you with a real-time chat on the website, "cookies", which are text files, are stored on your computer. However, no data is aggregated to identify the user. For the live chat we use an external system from JivoSite, Inc., 525 W. Remington Drive, Sunnyvale, CA 94087, USA. The connection between your browser and the JivoSite, Inc. servers is encrypted. Please note JivoSite's privacy policy:https://www.jivochat.com/privacy

In order to avoid the storage of jivochat cookies, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies can mean that some functions on our website can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by sending us your objection informally by email to info@esnetwork.de.

7. Data subject rights

You have the right:
 

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data was or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to complain, the origin of your data, if not collected from us, and the existence of automated decision-making including profiling and, if necessary, meaningful information about their details;

  • in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;

  • According to Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;

  • pursuant to Art. 18 GDPR, to request the restriction of the processing of your personal data if you dispute the accuracy of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you use them to assert, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 GDPR;

  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

  • pursuant to Art. 7 Para. 3 GDPR, to revoke the consent you have given to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future and

  • to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our place of business.

8. Right to Object
If your personal data is processed on the basis of legitimate interests in accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR, provided that there are reasons for this, which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.

If you would like to make use of your right of revocation or objection, an e-mail to hello@recycling.dog is sufficient

9. Data Security

When you visit our website, we use the widespread SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. This is usually a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

10. Updating and changing this data protection declaration

This data protection declaration is currently valid and has the status of May 2021.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. The current data protection declaration can be viewed at any time on the websitehttps://www.recycling.dog/can be called up and printed out by you.

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